Looking for Answers To Only Charlottesville Tickets Frequently Asked Questions?
If you wonder about Only Charlottesville Tickets or how our ticketing processes work, the answer may be in this Frequently Asked Questions. If you have other questions not addressed here, just contact our customer service . Phone 704-610-5828 or fill out our support form.
After someone purchases a ticket from an event’s ticket office -- AKA the primary ticket seller -- they have the option to transfer that reservation to another person. Dealers in the secondary ticket marketplace may be licensed ticket sellers, ticket firms, box office promoters, and individual people like you. Only Charlottesville Tickets gets its tickets from an extensive ticket marketplace, and then filters tickets for only Charlottesville and neighboring areas so you can easily find the best tickets in your area.
The ”price based on demand” model runs the secondary ticket market, and you may discover that ticket prices shift as you get closer to the event. It’s not uncommon to find seats fall less than box office prices. You may also see hot seats for shows that are sold out that could cost more money than the primary price. The rule to the secondary market is to come back over time to see who’s coming to Charlottesville.
Depending on the seller and event, you may receive your tickets in one of six ways:
Email: A code will be sent to your email before the start time, from which you may download your actual ticket. These e-tickets might have to be obtained through My Ticket Tracker.
Mailed: The ticket seller will send the physical tickets with Federal Express. Tickets are pledged to get there before the event starts, and you will have a FedEx tracking id once they is mailed.
Will Call Office: Tickets will be waiting at the venue box office or will call window.
3rd party Pick-up: Tickets should be procured at a close place other than the venue (not more than 30 minutes from the venue).
Paperless: The ticket seller will come and meet your party at the event and accompany you to the box office.
Flash: The ticket seller will send you a prepaid card that you will scan at the event box office. It will have the complete sale info and will give a viable receipt.
You can choose an alternate shipping address -- a street address or P.O. boxes -- for completed orders placed via Only Charlottesville Tickets. However, on sales past $750, the ticket seller may refuse to ship to a separate address other than the billing address. Furthermore, sellers may ask for a signed authorization from the buyer if they need evidence that the shipping address is valid.
Instant tickets generally show as available to download and print once you submit your order. Please account for processing time, which could take as much as one business day. You will get a confirmation email showing you how to view your instant tickets.
To make sure you experience an amazing time in Charlottesville, all tickets have a 100% Money Back Guarantee if:
The seller never ships your purchased tickets
You receive your tickets after the event begins
Your purchased tickets were deemed unacceptable by the venue. (The venue must supply demonstrable proof in a written letter.)
The event was canceled without a rescheduled date. (Reimbursement excludes shipping costs.)
Generally, tickets from Only Charlottesville Tickets are first-come, first-served. If your purchase is canceled mid-purchase, it means another customer submitted their purchase before you. In that case, you will have to go back to that event and attempt to order a different seat.
Sellers often own several groups of tickets and can satisfy ticket orders more successfully if they don't put the seat numbers on their listings. Instead, you'll see rows and sections to choose from. Your seats will be side by side to each other, unless specifically noted.
Because this is a resale marketplace, the ticket will show the first buyer’s name instead of yours. However, you will still get be admitted into the event, as it's the bar code that's required for entry.
To prevent ticketing scams, almost all tickets are irrevocable items. Therefore, if your tickets get stolen, lost, or ruined you can contact the seller to ask if it is possible to replace lost tickets. However, sales cannot be refunded.
In the case that an event has been permanently called off, you qualify for a complete reimbursement (shipping not reimbursed). If the event gets put off and set for another time, your tickets will carry over to the new day.